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Goldenvoice Elevates Melissa Ormond to Chief Operating Officer

Ormond will continue to serve as COO of festivals at AEG Live.

AEG Presents announced today that Melissa Ormond has been appointed chief operating officer (COO) of Goldenvoice, the Los Angeles-based concert promoter and live-event company owned by AEG Presents . Ormond will also retain her current title as COO of festivals for AEG Presents, a position she’s held since October 2017.

As COO of Goldenvoice, Ormond will oversee the day-to-day operations of the company’s concert promotions, venue portfolio, and festivals, as well as strategic growth initiatives throughout California and the western U.S. In her concurrent role as COO of festivals for AEG Presents, she’ll continue to work with the multitude of festival teams responsible for producing 30 festival brands across the U.S. and in London and Paris. Generating more than 2.5 million ticket sales annually, these brands include Coachella, Stagecoach, New Orleans Jazz & Heritage Festival, British Summer Time Hyde Park, and Electric Forest, among others. Her new role will see her reporting to Goldenvoice chief executive Paul Tollett alongside her current reporting to AEG Presents chairman and chief executive Jay Marciano.


“Melissa’s reputation precedes her,” commented Tollett. “She’s a brilliant executive and one of the most dedicated, clear-eyed, hardworking people I’ve met. I’m so happy she’s joining Goldenvoice in this new role.”

Added Ormond: “Goldenvoice has an extraordinary history…the name itself has become synonymous with a curation of live experiences on the West Coast that’s unmatched. I am thrilled to be working directly with the company across the entire business and helping the Goldenvoice team guide its exciting future.”

Prior to joining AEG Presents, her previous roles include serving as president of Madison Square Garden Entertainment (a segment of The Madison Square Garden Company), and leadership positions at House of Blues Entertainment/Universal Concerts/MCA Concerts in Los Angeles and Delsener/Slater Enterprises in New York City. Ormond began her career in Washington, DC at the legendary 9:30 Club, rising to general manager while simultaneously working for the concert promotion firm I.M.P., Inc.

Over the course of her career Ormond has garnered numerous awards and accolades, including such honors as being named to Billboard‘s Power 100 four times (most recently in 2021) and recognized as one of Billboard‘s notable Women in Music in 2010, 2012, 2013, and 2019. She’s also a five-time winner of Pollstar’s Talent Buyer of the Year award, as well as the recipient of the publication’s Nightclub Talent Buyer of the Year prize. In addition, Ormond has served on the board of directors for the T.J. Martell Foundation and Homeboy Industries.