Goldenvoice Explains FYF Cancelation: We’re ‘Unable to Present An Experience on Par with Expectations’
Goldenvoice has contacted fans to notify them of FYF Fest's cancelation, emailing refund information for the July 21-22 festival.
Goldenvoice has contacted fans to notify them of the cancelation of FYF Fest, emailing refund information for the July 21-22 festival.
In an email sent out to ticket-buyers, Goldenvoice officials wrote:
After much consideration, we have made the difficult decision to cancel FYF Fest 2018.
Our team of many women and men have worked tirelessly on this event for many years but felt unable to present an experience on par with the expectations of our loyal fans and the Los Angeles music community this year.
We will be announcing some special local shows soon, featuring some of the amazing artists from the 2018 line up.
Ticket purchasers will automatically receive full refunds, including all service charges, beginning this Monday, May 7, 2018. There is no action necessary on your end to receive a refund. You will receive an email notification from Festival Ticketing once your order is canceled and refunded. Please allow 5 to 7 business days for the funds to appear in your bank account.
For any questions or concerns regarding your refund, please contact Ticket Purchase Support firstname.lastname@example.org or 855.278.6345. Ticket Purchase Support hours are Monday–Friday 9:00am – 5:00pm MST.
This year’s FYF Fest was to be headlined by Janet Jackson, Florence + the Machine and Future and is being canceled due to poor ticket sales, Billboard has learned. Goldenvoice is pulling the plug on the Los Angeles event created by Sean Carlson. Even though the event had two-and-a-half months to go, organizers decided this year’s FYF Fest could not be saved and threw in the towel.