Goldenvoice has warned Coachella.com account holders of a potentially large data breach. In a message sent to users on Tuesday, the concert promoter said it recently discovered that hackers gained access to personal information, including full names, email addresses, phone numbers and birth dates provided to Coachella by festival-goers using the website.
Organizers stressed that no user passwords were stolen in the security breach, and that all “unauthorized third parties” have been blocked from further access. The hack was reported to authorities and is currently under investigation, a rep for Goldenvoice parent company AEG confirmed to Billboard.
The promoter then advised Coachella.com account holders to “be aware that you may be targeted by phishing emails sent from people impersonating Coachella personnel. Please remember that Coachella will never solicit personal information or account information from you via email. Please exercise caution if you receive any emails or phone calls that ask for such information, or direct you to web sites where you are asked for personal or financial information.”
Coachella.com accounts are separate from the ticket purchasing process, and are used by fans primarily to customize their lineups, activate wristbands and to post on the festival message board. The site to register new accounts remains active, but current users are advised to change their passwords stat. Ticket purchasing accounts, which would host credit card numbers and other sensitive information, were not impacted by the hack.
This splash of bad news for Coachella preceded the announcement late Tuesday that Lady Gaga has replaced Beyonce as one of the festival’s main headliners. The booking, which Gaga confirmed on Twitter, was first reported by Billboard.