Eventbrite will refund Roxodus ticket holders after the music festival’s cancellation earlier this week, the company said Saturday (July 6).
The rock music festival — scheduled for July 11-14 at Edenvale Airport, 90 minutes outside Toronto — was called off earlier this week after what first-time promoters MF Live says was months of “tremendous rainy weather” at the makeshift venue.
Nickelback, Lynryd Skynyrd, Kid Rock, Aerosmith, Alice Cooper, Billy Idol and Blondie were all scheduled to appear.
Some have pointed out that weather has been dry, but the airport property was not built for music festivals. Those in-the-know say it was dangerous to erect a stage of the required magnitude on unstable ground. Others have told Billboard that MF Live simply ran out of money after paying the big acts upfront and also did not anticipate how long it would take to get the facility ready. Of course, other speculate that it was poor ticket sales.
Billboard has requested interviews with MF founders Fab Loranger and Mike Dunphy.
“After multiple attempts to communicate and secure funds back from the Roxodus organisers, they have provided no indication that they will refund ticket holders,” Eventbrite statement in a statement.
“We believe attendees deserve to get their money back now, so we have set up an Eventbrite-funded Fan Relief Program to make all Roxodus ticket holders whole while we continue to aggressively pursue the return of funds from the festival’s creators. We are transferring funds to ticket holders immediately and they can expect to see it reflected on their credit card or bank statement within seven business days.”
The Roxodus website has its own statement about the cancellation, but nothing about refunds. The event also sold camping and VIP passes. By all accounts, those who pre-loaded required cards for the cashless festival have been reimbursed.
“During the past couple of months, our venue at Edenvale Airport has battled tremendous rainy weather that has impacted our ability to produce the festival. It is with a heavy heart that we announce the cancellation of the Roxodus Music Festival this year. Our team has worked tirelessly to find a solution in which the show can go on but unfortunately, we could not make it happen this year,” reads a statement from the festival.
“Our dream of producing a ‘once in a lifetime experience’ has been put on hold as we take the much-needed time to nurture our venue into a premier landmark in Ontario. We sincerely thank all of the artists, sponsors, partners, and neighbors who have supported us from the very beginning. The embrace from our community has meant the world to us and we hope to one day see our dream come to life.”