Complaints: cracked screens, scratched cases.
Three weeks after introducing the pencil-thin iPod Nano portable music player, Apple Computer is reportedly ready to respond to complaints about defective screens.
The Wall Street Journal reports Apple will offer to replace the screens that cracked too easily. Users have been posting complaints on the Internet about cracked screens and scratched cases.
Apple has high hopes for the Nano music player designed to replace the iPod mini and the product, which sells for about $200 and up. It has received largely favorable reviews.
A spokesman for Apple tells the Journal that the problem has affected less than 0.1 percent of the devices shipped.
Last quarter, Apple sold more than six million iPods, the market's leading portable music player.
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