The most surprising thing about Shawn Mendes is how unassumingly ­normal the Canadian ­teenager is. Sitting in the Manhattan offices of Island Records in March, the 16-year-old singer-songwriter looks like he could be working at the local Aeropostale: He's dressed in a black-and-white flannel button-down with acid-washed jeans and black Nikes. He's tall for his age -- 6-foot-2 -- but otherwise, unfailingly polite and attentive. So much so that he claims he can still roam freely around Toronto, the city closest to his Pickering, Ontario, hometown.

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