Trying to score tickets was 'an absolute nightmare,' one fan said on Twitter.
A Ticketmaster Verified Fan presale for Billie Eilish concert tickets yesterday (Oct. 3) devolved into chaos, prompting an apology from the online ticketer.
Those lucky enough to be selected through the Verified Fan program receive a presale code for early access to tickets at fair prices. But when the presale tickets for the "Bad Guy" singer's global Where Do We Go? Tour went on sale yesterday morning, dozens of fans found themselves locked out of the Ticketmaster site, kicked out of their spot in line, or facing a waitlist of up to 500 other people, as one user claimed.