Ticketfly "let its customers languish in ignorance as to the real risk of irreversible privacy harms" the suit claims
Ticketing company Eventbrite is facing a class action lawsuit over the data breach that occurred when their subsidiary, Ticketfly, was hacked at the end of May in an event the company described as a "cyber incident." The suit claims that Ticketfly compromised private personal information of its users due to its inadequate cybersecurity prevention, detection and response protocol.
As a result, the suit is claiming that users have been placed at serious and ongoing risk of misuse, fraudulent charges and identity theft from the data breach.
In light of the data breach the suit reads that Eventbrite, doing business as Ticketfly, "failed to prevent, detect, or otherwise act in a reasonable manner or within a reasonable time, resulting in" customers' sensitive and confidential personal information, including their names, home and business addresses, phone numbers, email addresses, and passwords being accessed by an unauthorized party. Ticketfly later acknowledged on its blog that the data of 27 million users was accessed as part of the attack.