Not accessed during the hack: passwords and credit card info.
Event ticketing platform Ticketfly said on its website that roughly 27 million user accounts were compromised during last week's cyber attack. With the help of third-party security experts, the company determined that information including names, addresses, email addresses and phone numbers were accessed, but that credit/debit card info and passwords were not.
"Upon first learning about this incident we took swift action to secure the data of our clients and fans," according to the Eventbrite-owned company's support page. "We take privacy and security very seriously and regret any disruption this has caused."
Ticketfly's website is fully back online a week after being targeted by what it describes as a "malicious cyber attack," though its mobile app for iOS remains offline "as we continue to prioritize bringing up the most critical parts of the platform first." Following the hack, the company rolled out a network of temporary venue and promoter websites so that events, including Riot Fest and Celebrate Brooklyn, could continue selling tickets. The "vast majority" of the temporary sites are now live, the firm said.