Ticketfly, the indie-focused ticketing service that last year was purchased by Eventbrite, has fallen victim to what it describes as a "cyber incident" and has temporarily shut itself down. The company, which handles ticketing for events like Celebrate Brooklyn and Riot Fest, confirmed the hack to Billboard on Thursday morning.
"Following a series of recent issues with Ticketfly properties, we’ve determined that Ticketfly.com has been the target of a cyber incident," according to a Ticketfly spokesperson. "Out of an abundance of caution, we have taken all Ticketfly systems temporarily offline as we continue to look into the issue. We realize the gravity of this decision, but the security of client and customer data is our top priority. We are working tirelessly to get our clients back up and running."
Visiting the Ticketfly site now surfaces the message, "All Ticketfly and related systems are temporarily offline. Please check back for updates" and attempting to purchase tickets on the websites for individual concerts or festivals (such as Riot Fest, which just announced its lineup) leads to a "404 Not Found" error.