Electronic commerce

  1. Amazon Q2 Profit Jumps 45%, Misses Wall Street

    July 23, 2010 12:00 AM EDT Amazon.com Inc. said that its second-quarter net income jumped, bolstered by shoppers who spent more with the online retailer even as consumer confidence fell overall. But the Seattle-based company's earnings fell below analyst expectations, ...

  2. Is Amazon Overhauling Its Digital Music Store?

    July 14, 2010 12:00 AM EDT Is Amazon planning an overhaul of its digital music store? Possibly, according to a post at TechCrunch , which cites one anonymous source as saying that a relaunch is in the cards for the first quarter of next year. The story says Amazon is asking ...

  3. Business Matters: Guvera, Google, EMI, Pitchfork and more

    July 08, 2010 12:00 AM EDT GUVERA, THE ORCHARD INK DEAL -- Ad-supported download site Guvera has inked a licensing deal with The Orchard , giving the startup a much-needed boost in its catalog. Currently, the Guvera website has a note about its catalog: “What you can't ...

  4. Business Matters: Freemium, 'Idol,' Twitter, MySpace and more

    July 07, 2010 12:00 AM EDT THE FREEMIUM DEBATE -- Writer/educator/consultant Clay Shirkey says sites with paywalls will underperform. Plus, he’s worried that content behind paywalls will not be part of public discourse. “When we talk about newspapers, we talk about them bei ...

  5. North American Amazon.Com Stores Experiencing Performance Issues

    June 29, 2010 12:00 AM EDT Amazon.com's North American stores are not functioning at this hour and there is no word when the stores will return to full operation. The sites allow product searches, but detailed information for music (albums don't list songs) and bo ...

  6. Apple's Concert Ticketing Plans

    April 16, 2010 12:00 AM EDT On the same day that MySpace unveiled it’s long-anticipated concert ticketing system, news broke that Apple earlier this month submitted an application to patent a wide-ranging ticketing system for both desktop and iPhone users called “Concert Tic ...

  7. Bandit.fm Expands Into Streaming Service

    April 01, 2010 12:00 AM EDT Sony Music Australia has leapt into the online subscription business via its Bandit.fm music portal. Bandit first went live as a download-only MP3 store in November 2008, and currently has more than 187,000 members, according to Sony Music Austral ...

  8. The Orchard Posts Record Revenue in Fourth Quarter

    March 25, 2010 12:00 AM EDT Digital distributor The Orchard reported a 9% increase in revenue in 2009, but a $14.1 million impairment of goodwill in the third quarter left the company with a loss of $17.8 million. Without the impairment, net loss would have been $3.7 million ...

  9. Forrester Analyst Talks Access Models, Predicts Content Providers Will Get Squeezed

    March 02, 2010 12:00 AM EST During his presentation at paidContent2010 , Forrester analyst James McQuivey predicted access models would flourish but content providers will get squeezed during the process. Since the music industry is getting desperate to find a workable acces ...

  10. Analysis: The Evolution of Ad-Supported Models

    February 22, 2010 12:00 AM EST Is your attention worth a few dollars to the advertisers of a music download site? That depends on how much attention they actually get. The business models of two new ad-supported music sites, FreeAllMusic and Guvera, depend on the creation of th ...

  11. Amazon Blows By Estimates, Sees Strong Q1

    January 29, 2010 12:00 AM EST Amazon.com Inc blew past analysts' profit estimates in its closely watched holiday quarter and forecast revenue for early 2010 that topped already-high Wall Street expectations. The world's largest online retailer has been viewed as a wi ...

  12. Downloads Too Expensive?

    January 28, 2010 12:00 AM EST Digital music prices are too high and consumers prefer a-la-carte downloading to bundled pricing schemes. Those are the two key findings in new research by Wharton marketing professor Raghuram Iyengar . The study is detailed in an article at Knowl ...

  13. Business Matters: Bandcamp, Vodafone, Copyright Policy Analysis and More

    January 26, 2010 12:00 AM EST Business Matters is a daily column that offers insight, analysis and opinion on the day's news. Follow Billboard senior analyst Glenn Peoples on Twitter at twitter.com/billboardglenn . -- The business models of personalized radio stations sto ...

  14. Solutions For Sale

    January 15, 2010 12:00 AM EST While some record label executives wonder how music retail will respond if CD sales plummet another 20% this year, merchants themselves don't seem so worried -- especially given a number of sales and distribution strategies now on the horizon ...

  15. Analysis: 2009's Total Revenue Vs. Units Sold

    January 15, 2010 12:00 AM EST The most important sales story of 2009 was not the number of units purchased, but the revenue generated from those purchases. In 2009, as in the previous two years, revenue took a big hit. Including CDs, LPs, digital albums and tracks (and excludi ...

  16. Business Matters: TuneCore, Lala, 2010 Trends To Watch

    December 23, 2009 12:00 AM EST Business Matters is a daily column that offers insight, analysis and opinion on the day's news. -- For getting songs immediately to download stores - rather than opt for a future street date - Amazon.com was found in one trial to be the faste ...

  17. Amazon Denies Plan To Open Bricks-And-Mortar Stores

    December 07, 2009 12:00 AM EST Amazon has denied reports that it has embarked on a "secret search for bricks-and-mortar stores" in the U.K., in what was thought to be a move to pick up on customer demand for "click and collect" services. The original report, ...

  18. Cyber Monday Misses Music: The Biz Waits For Cyber Week After Christmas Instead

    December 02, 2009 12:00 AM EST While Cyber Monday managed to create a stir in most of the retail world, the music industry is waiting for the last week of December and the first week of January for its digital music bonanza. That's when stores like iTunes realize sales fro ...

  19. Business Matters: Wayne Rosso, Spotify, Cyber Monday

    December 01, 2009 12:00 AM EST Business Matters is a daily column that offers insight, analysis and opinion on the day's news. -- Global consumer confidence is on the rebound, according to the latest Economic Current by Nielsen. Of the 12 countries surveyed, only Germany s ...

  20. Cyber Monday Sales Bump Expected, May Not Matter For Music

    November 30, 2009 12:00 AM EST Originally created as a promotion to drive awareness for online shopping, Cyber Monday is slowly becoming a real factor for retailers hoping to spike sales over the holiday shopping period. ComScore predicted the Monday after Thanksgiving would se ...

  21. Susan Boyle's First-Week U.S. Album Sales Projected At 550K+

    November 24, 2009 12:00 AM EST U.S. music retailers say they are realizing Susan Boyle’s dreams, as her album “I Dreamed A Dream” is blowing up way beyond sales expectations. Label and distribution executives, meanwhile, project that based on early sales returns at the big box ...

  22. Media and Money: The Keys To Successful Paid Content

    November 13, 2009 12:00 AM EST Paid content models will emerge, but publishers need to figure out how to target the right content to the right audience over the right platform. That was the takeaway from "Where Do We Go from Here?," a panel that took place Nov. 12 at ...

  23. Digital Pricing: How Low Can It Go?

    November 11, 2009 12:00 AM EST Not all artists and labels may want to compete based on price, but in some cases aggressive pricing is having an real impact on the sales of titles that traditionally haven’t sold well. Hits have demand and can carry a higher price. Some music sim ...

  24. Music Tops European Paid Digital Content, Says Study

    November 10, 2009 12:00 AM EST A new report by Forrester Research has found that music is leading the way in paid digital content across Europe. The report "Who Will Pay For Online Content?," by Nick Thomas with Mark Mulligan and Erik Hood, found that 14% of European ...

  25. Business Matters: 'The Long Tail,' Perez Hilton, Rhapsody

    October 05, 2009 12:00 AM EDT -- Chris Anderson talked about the "coat-tailing" critics of his book "The Long Tail" at the Commonwealth Club on September 23. "The academics are wrong," he told the audience. "They're just confused. They&# ...

  26. Business Matters: Nokia, Amoeba Music, Nielsen

    September 02, 2009 12:00 AM EDT Business Matters is a daily column that offers insight, analysis and opinion on the day's news. -- Nokia laid out its subscription renewal plans for Comes With Music customers in the U.K. Its plan, according to Niklas Savander, the company� ...

  27. Briefs: Twitter, BlackBerry, Morgan Stanley

    July 13, 2009 12:00 AM EDT -- How did Rick Astley 's "Never Gonna Give You Up" get to the top of the Twitter chart at MP3 blog aggregator The Hype Machine? A single tweet by TechCrunch to its 916,735 followers. ( TechCrunch ) -- Research in Motion will launch ...

  28. Briefs: House of Blues, Joel Tenenbaum, Live Nation

    July 06, 2009 12:00 AM EDT -- Turns out Live Nation doesn’t need to merge with Ticketmaster to offer new and creative bundles to increase attendance at concerts, one of the stated benefits of a merged company. Today the concert promoter announced the “first ever” one-price ...

  29. Viagogo Refunds Jackson Fans

    July 02, 2009 12:00 AM EDT Viagogo, the official secondary ticket partner for the Michael Jackson O2 arena shows in London, has begun the process of refunding fans who paid for tickets via the online platform. It is understood that tens of thousands of tickets were sold on ...

  30. Amazon U.K. Pricing Mishap

    June 18, 2009 12:00 AM EDT The U.K. Amazon service, Amazon.co.uk, has confirmed that a "pricing error" resulted in hit albums being sold for just 29p (47 cents). Although Amazon.co.uk has aggressively priced its new MP3 store, with albums as low as £3 ($4.88), the ...

  31. Play.com Named Best Online Retailer

    June 10, 2009 12:00 AM EDT Play.com has won the best online retailer category for the second year running at the U.K.'s third annual Which? Awards, which celebrate the companies and individuals best serving the interests of the consumer. At a ceremony held at London� ...

  32. Nielsen NARM Report Shows Digital Gains, Physical Shortfalls

    June 09, 2009 12:00 AM EDT Nielsen's annual presentation at NARM revealed a marketplace saturated with albums and songs but light on total revenue. Digital sales have nearly caught physical sales, according to Nielsen, and the point of purchase is increasingly non-trad ...

  33. Study: Mobile Shopping Poised for Growth

    May 27, 2009 12:00 AM EDT Americans are gradually warming up to the idea of buying things via their mobile phones, particularly young adults and men, found a new study conducted by Harris Interactive for the mobile credit card security firm Billing Revolution. Harris surve ...

  34. Play.com Launches Credit, Reward Card

    May 20, 2009 12:00 AM EDT Online retailer Play.com has launched a credit card that doubles up as a reward scheme. The card is provided by banking partner MBNA and the holder be rewarded with two 'PlayPoints' for every £1 ($1.57) they spend at Play.com, while one ...

  35. Digital Stores' Revenues Soar

    May 20, 2009 12:00 AM EDT Direct-to-consumer online retail provider Digital Stores has posted a 68% climb in revenues to £5.6 million ($8.7 million) for the fiscal year ending March 31, 2009. The London-based company also says it is profitable, but did not disclose figures ...

  36. U.K. Music Retail Sales Down 6%

    May 18, 2009 12:00 AM EDT The U.K. recorded music business held up reasonably well in 2008 with trade value down by 5.3% to £894 million ($1.368 billion) and retail value down by 6% to £1.308 billion ($2.002 billion), according to new figures from trade body the BPI. That ...

  37. eBay To Launch Spanish MP3 Store

    May 07, 2009 12:00 AM EDT Trading Web portal eBay is poised to launch an a-la-carte MP3 download store in Spain, Billboard.biz has learned. It will be powered by French firm Starzik, which operates its own MP3 download platform as well as providing white label services to ...

  38. Japan's Columbia Builds On-Demand CD Service

    April 28, 2009 12:00 AM EDT The on-demand CD printing service by Columbia Music Entertainment, Japan's oldest record label, is picking up steam. The service allows customers to order long out-of-print titles and receive them with new packaging, images and information. H ...

  39. People's Music Store Signs Universal Deal

    April 28, 2009 12:00 AM EDT People's Music Store, a new London-based digital download platform that allows fans to market music online, has signed a deal with Universal Music to license more than 300,000 tracks including songs by Amy Winehouse, Duffy, U2, Kanye West, Ja ...

  40. Amazon, Best Buy Execs Join NARM Board

    April 14, 2009 12:00 AM EDT The National Assn. of Recording Merchandisers has named to new directors to its board, Pete Baltaxe from Amazon and Ed Hogan from Best Buy. Baltaxe, Amazon's director of worldwide digital music, replaces Amazon's Peter Faricy who last fa ...

  41. Amazon Launches German MP3 Store

    April 01, 2009 12:00 AM EDT Amazon.de is the latest Amazon online retail platform to offer digital downloads. The German service launched today (April 1) with a catalog of 5 million DRM-free tracks. Like the U.K. Amazon MP3 store, which launched in December, prices are compe ...

  42. U.K. Sales Fall In Single Figures

    March 24, 2009 12:00 AM EDT Recorded music sales in the U.K. were down 1.9% in volume and 6.9% in value in 2008, according to figures compiled by the Official Charts Company and published by the Entertainment Retailers' Association. The ERA annual yearbook states that t ...

  43. CD Album Sales Hold Steady In Germany

    March 19, 2009 12:00 AM EDT The German recorded music market has reported a decline in overall revenue for the 10th year in succession, but CD albums have not seen the double-digit year-on-year decline of other territories. In Berlin today (March 19), the German music indust ...

  44. Digital Briefs: Free Downloads, Clear Channel

    March 16, 2009 12:00 AM EDT - A Christmas promotion surrounding the UK launch of Amazon's digital music service resulted in the accidental release of unlimited free downloads before the glitch was found. It's not know exactly how many songs were acquired as a resul ...

  45. Amazon.co.uk Offers Chart Promotion

    March 06, 2009 12:00 AM EST The Amazon.co.uk MP3 store has launched a chart promotion, allowing customers to purchase ten chart tracks for 29 pence (41 cents) each. The promotion includes tracks by Kings of Leon, Coldplay, the Killers, the Prodigy and Lady GaGa and Kelly Cla ...

  46. Amazon Starts Game Trades

    March 06, 2009 12:00 AM EST Amazon.com Inc will allow shoppers to trade in used video games for store credit, a move that may challenge a core driver of profitability for No. 1 U.S. game retailer GameStop Corp. GameStop shares fell 13% on Thursday, after Amazon set the trial ...

  47. Digital Briefs: Amazon, Obama, Republic Project

    February 25, 2009 12:00 AM EST - While it still trails Apple in market share, Amazon's digital music store is outpacing iTunes in customer preference, according to a recent Strategy Analytics report . Of the broadband Internet users surveyed, 26% reported they preferred Am ...

  48. U.K. Consumers Most Satisfied With Play.com

    February 24, 2009 12:00 AM EST Online entertainment retailer Play.com has topped the National Consumer Satisfaction Index (NCSI-U.K.), an online customer survey evaluating goods and services purchased in the U.K. With a score of 87 out of 100, Play.com was the overall leader, b ...

  49. Ruckus Shuts Down, Total Music in Question

    February 09, 2009 12:00 AM EST Without explanation or fanfare, the Ruckus digital music service targeted at university networks has gone out of business. A posting on the company's Web site simply says "unfortunately the Ruckus service will no longer be provided." ...

  50. Holiday Sales Boost Amazon.com Results

    January 30, 2009 12:00 AM EST Amazon.com's success over the holiday sales period helped the online retailer achieve strong Q4 results in 2008, with net income up 9% on the previous year to $225 million for the period ending Dec. 31. The 2007 Q4 net income figure was $207 ...

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