'Our experience with Barco has been an unmitigated disaster.'
Radio City filed a lawsuit yesterday in U.S. District Court in New York against Barco Media & Entertainment for breach of contract relating to the purchase of a multi-million dollar LED screen installed at Radio City Music Hall last fall.
“In an effort to provide our patrons with a state-of-the-art, first-class entertainment experience, last year we purchased the largest indoor, high-definition LED screen in the country,” says Jay Marciano, president of MSG Entertainment, which oversees Radio City, in a statement. “Our experience with Barco has been an unmitigated disaster.”
Marciano maintains that the screen has not functioned properly and, “despite five months of attempts to rectify its considerable problems, Barco was unable or unwilling to resolve the issues. Incredibly, Barco Media refuses to recognize its obligations and provide restitution to Radio City for all costs relating to the defective screen.”
Specifically, Radio City is asking the court to force Barco Media to provide the company with a full refund of the more than $4 million already paid to purchase the screen, plus $1.8 million in additional costs incurred by Radio City relating to the screen's installation, including $693,600 in labor costs.
Based in Salt Lake City, Barco also provided the video screens for the Colosseum at Caesars Palace in Las Vegas, which hosts Celine Dion’s “Brand New Day” and Elton John’s “The Red Piano” residencies. Officials from Barco could not be immediately reached for comment.
The 5,901-seat Radio City Music Hall is the top grossing venue of its size in the world, according to Billboard Boxscore. RCMH reported nearly $92 million in grosses in 2005 from 277 shows.