Rachelle Friedman is co-CEO of J&R Music and Computer World, a store that spreads 300,000 square feet through several buildings across from City Hall, and generates, by Billboard's estimate, $350 million in annual revenue selling audio and video hardware, consumer electronics like computers and cameras and, of course, music. J&R has music sales that Billboard estimates at $15 million, making it one of the most important independent music merchants in the nation. J&R won the Independent Spirit Award at this year's NARM convention. "It meant a lot to me since we are still very passionate about our music," says Friedman, who's in her third term as NARM chairman. Friedman also serves as a music industry advocate to the consumer electronics industry through the clout of J&R's buying power and its large consumer base. Among this year's memorable moments, she says, was the 10th anniversary of 9/11. "Ten years ago, due to our proximity to ground zero, we witnessed the tragedy unfold up close. On the 10th anniversary, we were celebrating, along with all New Yorkers and Americans, that we see a light at the end of the tunnel. The rebuilding of the site and of the surrounding area is finally taking shape."