AEG Live has announced that full refunds will be given to fans who purchased tickets through authorized agents to Michael Jackson's 50 planned concerts at the O2 Arena in London, according to a news release from the promoter, which operates the O2 Arena. The refunds will include service fee charges.
On July 1, fans who purchased tickets to Jackson’s "This Is It" concerts will be directed to MichaelJacksonLive.com for information about how to receive full refunds. The refunds will be processed by authorized ticketing agencies, including primary ticketing company Ticketmaster and U.K. reseller Viagogo, among others.
Fans will be also given the option to receive the concert tickets as souvenirs in lieu of the full refunds. The tickets were printed with the lenticular process and were designed by Jackson, according to the release. The offer will be valid through Aug. 14.
"The world lost a kind soul who just happened to be the greatest entertainer the world has ever known," AEG Live president/CEO Randy Phillips said in a statement. "Since he loved his fans in life, it is incumbent upon us to treat them with the same reverence and respect after his death."
Jackson's planned 50-show run at the O2 Arena in London would have been the highest-grossing single concert engagement. More than $85 million worth of tickets had already been sold for the series of performances.